|
Pregunta
|
Respuesta correcta
|
What is the best way to know what a customer wants? :
|
asking them |
What is the main response of customers when they ask what they want from customer service? :
|
friendly and helpful service |
|
Pregunta
|
Respuesta correcta
|
Some clients may find excessive attention to be :
|
intrusive and offensive |
Customers want to feel :
|
appreciated |
What makes customers discard us? :
|
our attitude of indifference |
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